Terms & Conditions
Sessions
- A session will be closed after we have reached our targeted number of order.
- Once session is closed, no backing out of order is allowed.
- You may ask for refund after a month when the targeted number of order is not met.
Payment - Orders will only be confirmed when we have received your full payment. Please inform us the time and date of your transaction, as well as the reference/transaction number. An confirmation email will be sent to you upon receiving your payment/update.
- We strongly recommend payment via fund transfer. Concealed cash will be sent at your own risk. We do not accept inter-bank fund transfer currently.
Postage/Mailing/Collection - Our items are Nett priced, no extra handling fees and postage fees are required. But if registered mail postage is requested, extra charges will be imposed.
- Our default postage is through normal mail postage. We will not be responsible for damaged / lost mail and no refund will be given in such cases.
- You will most likely receive your items in 2-3 weeks time after the session is closed.
- Meet-up can be arranged if required. No self-collection.
- Items not collected within 2 weeks of arrival will be confiscated.
Exchange - Items will only be exchanged if we have sent the wrong item to you.
Others - For enquiries, please email majesticvalentine@gmail.com. If we din't reply within 3days, do send us the email again as it may mean that we did not receive it.
- Please ensure that you have checked through your orders before sending it to us. Do note that changing of details is not allowed once your order is confirmed.
